You can give the role to that particular user by going to the program that has TFC and adding them as a Program Liaison. You can edit a program by going to Dashboard -> Clinical -> Program.
Then this will take you to the Program page where you can Add a program Liaison.
If you see we are only billing $11.48(for example) but it shows double in balance with a reduction, what if our billing has a balance-but is not supposed to? The billing code doesn’t show up on a superbill? I have a recoupment from an insurance and I cannot figure out how and where to do this? How to resubmit the corrected claim? What is needed in order for a user to see a calendar on their dashboard? I deleted a payment in EOB in error, How can this be fixed? we are getting denials that the diagnosis billed is incomplete. I don't see all the diagnosis on the claim file? I am trying to enter a payment in EOB and it is showing an error that the amount is greater than the due amount. Where can I check the amount due? How can I send 2 claims for the same person? I get an error on the superbill saying “There is no matching fee in fee schedule for billing level”. What should I do? I am working on an EOB that downloaded secondary insurance payments. How do I get the EOB to balance out? I'm showing a negative amount. How to Complete a Superbill I am going through the payor's in EMR Bear. If we do not have a contract with the insurance company, then should I state that we are out of network or just delete the entire insurance? What would happen on a Super bill if I hit "Mark as Hidden"? Will I be able to retrieve it at a later date? Or where would I look to retrieve it? I have a couple sets of claims that I tried to submit yesterday afternoon that are still showing as formatting, is there a way to get these to complete and go out? How do I delete the bill case? How do I update the rate that you charge for some of your services? Where do I add the Medicare submission ID in the EMR-Bear System? Our provider has not signed the therapy note, but I was able to convert it to a "billcase" and process it for payment, and I have gotten paid. Is there a way that I can move this back to superbill so that my provider can sign this note? How can I delete a duplicate client? When I am first manually entering an EOB in the EOB Amounts screen, the total client responsibility for the deductible is $200.52. Do I enter this amount in the deductible field or the client responsibility field? I am trying to add in a co-pay we are receiving from a secondary insurance policy and EMR isn’t letting me add it. How do I add a billing provider’s information in EMR-Bear? Is there a way to run a report for any unapplied payments in the system? I know I can do the copay report to find any of those that are unapplied, but I'm wondering if there's something similar for payments put in as a client payment I am having trouble billing the secondary insurance. I am noticing for the past few days EMR Bear is logging me out automatically. I get a message “insufficient rights” I cancelled the insurance by mistake, How do I undo that? How can I delete a write off payment? How do I clean the superbill tab? Should I do mark as hidden or Do not bill? How do I create a custom super bill? How do I change the date of service on the super bill? I clicked Do not bill by mistake in a superbill. What do I do? F10.1 appears to be a non-billable code. What should I do? We discharged a few of our clients and they are still showing up in the client tracking as if they are active. I got a error message saying " There is no matching fee in fee schedule Self Pay. For billing level: LMSW/LMHC Therapist." How do I change the name on the copay statement? The date of service on the note shows wrong. How do I correct the date? Once the program is closed how do we make it active How do you generate a billing statement? How do I change the claim from 1500 submission method to UB-04? How to bill for the group appointment if the group appointment was not created? How do I bill for a group appointment? What is CSA shown next to the client? How would I know who checked in or cancelled the client? How to delete an encounter form after it has been signed? How to add a reminder service? How to upload a collateral? How to view All day calendar for all the all the providers? If I do not see the insurance policy in the dropdown list, then it must not be listed as one of the client’s current insurance policies. How can I view all the superbills for the same client for the same day? How can I change clients location and make another location as the default location? The code that should not show up for a provider with his billing level is showing up How can I hide a client?
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