1) For minor omissions or errors, the user can return to a note that has been completed and signed and make an addendum that will have its own time, date and author stamp: 2) Since an addendum...

For an agency to use the Stripe function the agency will need to enter the keys provided by the Stripe company. To do this: Go to the "Admin" section of the EMR-Bear dashboard. Click on the...

The manual for Topaz installation can be accessed here: Topaz Installation Guide The steps listed in the Topaz manual MUST be followed in the order they are listed in the manual. Once the steps...

When a Provider with pending signature requests leaves an agency, the agency has the ability to switch the required signature from the inactive provider to an active provider at the agency. The...

I switched to a different user and got logged out. Can I not view two users at the same time? You can open as many windows/tabs as you want, but you must open them from an existing session in...

When a user is assigned as a provider, they have access to their calendar schedule on the left side of their EMR-Bear profile for ease of use. If the calendar is missing or disappears from a...

Verify if the note needs to be completed, was a cancelation or a no show

How to Set Up Prescribing With Rx First, switch the Rx function to "live:" (Performed by User with Admin Privileges) Go to EMR- Bear dashboard Go to the Admin section/box Click on the Config...

How to Prescribe as an Active Rx User To Note: All roles, except for the Non-Clinical role, can see the Rx tab If a provider has prevous prescriptions in RxNT for a client, the provider can...

To hide a duplicate client profile, the user must go to the duplicate client's e-chart, click on the admin tab, and scroll down towards the bottom of the admin tab to locate the blue "Hide Client"...

To hide a client from a relatively small number of users, the "special restrictions" option works best. This feature is discussed here. Scroll down until you find the Special Restrictions section....

To hide a client from a majority of users in a practice except for a specified few, the "special assignments" option works best. This feature is discussed here. Scroll down until you find the...

In the event that a user needs to clear their cache in chrome: "Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing....

Due to recent changes to the 10-digit phone number regulations, we have instituted a toll-free line for EMR-Bear SMS/Call features. Patient consent to receive SMS communication is documented at...