1) For minor omissions or errors, the user can return to a note that has been completed and signed and make an addendum that will have its own time, date and author stamp: 2) Since an addendum...

For an agency to use the Stripe function the agency will need to enter the keys provided by the Stripe company. To do this: Go to the "Admin" section of the EMR-Bear dashboard. Click on the...

The manual for Topaz installation can be accessed here: Topaz Installation Guide The steps listed in the Topaz manual MUST be followed in the order they are listed in the manual. Once the steps...

When a Provider with pending signature requests leaves an agency, the agency has the ability to switch the required signature from the inactive provider to an active provider at the agency. The...

When a user is assigned as a provider, they have access to their calendar schedule on the left side of their EMR-Bear profile for ease of use. If the calendar is missing or disappears from a...

I switched to a different user and got logged out. Can I not view two users at the same time? You can open as many windows/tabs as you want, but you must open them from an existing session in...

Verify if the note needs to be completed, was a cancelation or a no show

How to Set Up Prescribing With Rx First, switch the Rx function to "live:" (Performed by User with Admin Privileges) Go to EMR- Bear dashboard Go to the Admin section/box Click on the Config...

How to Prescribe as an Active Rx User To Note: All roles, except for the Non-Clinical role, can see the Rx tab If a provider has prevous prescriptions in RxNT for a client, the provider can...

To hide a duplicate client profile, the user must go to the duplicate client's e-chart, click on the admin tab, and scroll down towards the bottom of the admin tab to locate the blue "Hide Client"...

To hide a client from a relatively small number of users, the "special restrictions" option works best. This feature is discussed here. Scroll down until you find the Special Restrictions section....

To hide a client from a majority of users in a practice except for a specified few, the "special assignments" option works best. This feature is discussed here. Scroll down until you find the...

In the event that a user needs to clear their cache in chrome: "Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing....

Due to recent changes to the 10-digit phone number regulations, we have instituted a toll-free line for EMR-Bear SMS/Call features. Patient consent to receive SMS communication is documented at...